Setup Pemanent passcode for UserID

Derrick Chapman,

You can go with a fixed passcode for your authentications.

From the Security Console,

1. Create your user in the internal database, if he does not exist (Identity > Users > Add New). After the user is saved, search for him (Identity > Users > Manage Existing. 
2. Search for the user. 
3. When results are returned, click on the arrow next to his name and choose Authentication Settings.
4. Check the box that enables a fixed passcode (it's the first option on the page).
5. Key in a fixed passcode (for example, 87654321) and confirm it in the second box then click Save.
6. Now enable the real time authentication activity monitor (Reporting > Real Time Authentication Activity Monitor and click Start Monitor) so you can watch the authentication process in action.
7. Go back to the device through which you wish to authenticate with the fixed passcode.  
8. Using the user ID above, do a test authentication.  When prompted for the passcode, enter the fixed passcode you created in step 5 and click OK.
9. You should see a prompt to create a new PIN. Ignore the prompt. What you need to do is take your fixed passcode out of its version of new PIN mode. At this point enter a new fixed passcode (e. g., 12345678) and click OK.
10. The next prompt will be to wait for the tokencode to roll then enter a passcode (PIN + tokencode). Since you don't have a PIN or a token, you enter your newly updated fixed passcode. Et voila, you are done and this fixed passcode can be used by your user to monitor a service.

Regards,

Erica