Hi,
I would like to cancel activity if it's not picked after specified time. I have created escalation workflow like below but it's cancelling only itself and parent workflow is still active.
My question is: how I can cancel parent workflow.
This workflow is not correlated with any CR.
There is no node like "Cancel Request" in the escalation workflows in Rules.
I guess here it is a Joiner activity workflow not a normal CR activity, so there is not CR and no such node available
Could you try using a "Complete Assigned Work” node instead?
Since this is a Joiner activity, there can only be Add operations. Later on during approvals or fulfilment check if there aren't any Adds, then cancel the whole thing.
Hi Mostafa Helmy,
There is no node like "Complete Assigned Work” under escalation workflows in rules.
I have it in my lab on 7.1.0 P03, which version/patch are you on now?
We are still on 7.0.2 P05 and we don't have it.
There is a cancel change request node that allows you to cancel the whole CR