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select specific fulfillment workflow

Question asked by Zoltan Izsak on Nov 26, 2018
Latest reply on Nov 29, 2018 by Zoltan Izsak

I want to use a different fulfillment for password resets. To achieve this I am using a decision node (tells if this is a password request) and a custom fulfillment phase node. In this custom fulfillment phase node I set all options to my custom fulfillment workflow but still the processing workflow behaves as the "Use process configured on Application" option would be selected.

I also tried to use a single fulfillment node but this way the fulfillment phase does not start.

Please send me some advice what am I doing wrong or how can I achieve it other way.

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