One of our reviews is in an error state. All of the items in this request are in "Open" status. Version 220.127.116.11625 P10
It looks like the review was performed (items are selected to be maintained and revoked), but then it errored out. (Screenshot Workflow01)
I am unable to restart the workflow; there is a banner at the bottom of the worfklow that says it's in an error state when I view it. (Screenshot Workflow03)
Here is the error: RSA IMG - Workflow Job: Delegation only (18680:WPDS)
This review is NOT from 2009, but is older from this year. The items in this review are NOT in any subsequent reviews.
I'm not sure how to get this out of an error state aside from cancelling it, but I still need to make sure the revoke actions are performed on the review items.
My question is: If this request is cancelled, will this cancel all the items in the request, and will I be able to regenerate them from the review? If not, what are my options to have these items go through the review process as normal? Should I try reassigning them from the review before cancelling the current request?
I've attached some screenshots.
Any help you can give is greatly appreciated. Thank you in advance!