Hi all,
In a case, forgot to map application to its corresponding afx connector and workflow. So, all requests from a review stuck in pending action status. Reviewing the review is not an option. I need to restart corresponding cr. I tried to reset fulfillment node on processing workflow but cr is completed immediately. Is there any way to do that?
Any help would be appreciated.
There isn't really any way to do so. Do you have change request generation set to Automatic or Explicit by Owner? I believe only with the explicit by owner, if you cancel the change requests you can re-generate them by the manual CR generation button.
Also depending on another setting in the review definition, if you cancel the change requests then reviewers (or the review Admin/Owner) can login and re-save the same actions again to re-generate the change request. Try testing this on a test environment with the same review definition settings you have in production.
There isn't really any way to do so. Do you have change request generation set to Automatic or Explicit by Owner? I believe only with the explicit by owner, if you cancel the change requests you can re-generate them by the manual CR generation button.
Also depending on another setting in the review definition, if you cancel the change requests then reviewers (or the review Admin/Owner) can login and re-save the same actions again to re-generate the change request. Try testing this on a test environment with the same review definition settings you have in production.