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TLS v1.2 for POP3 email approval

Question asked by shakti nayak on Dec 11, 2018
Latest reply on Dec 17, 2018 by Mostafa Helmy

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Recently our mail server was upgraded to TLS v1.2, we had email approval enabled using POP3S.

But after mail server got upgraded to TLS v1.2, We are able to send emails but unable to read the approval mail replies.

Any Suggestions/Pointers.

Also We are in version 7.0.1 P05 for RSA IGL.

Please let us know the compatibility.

No one else has this question

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shakti nayak Dec 12, 2018 11:10 AM
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Any idea on the issue.
The error message in the aveksaserver.log says " Remote host closed connection during handshake".
Please suggest possible solutions.
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Mostafa Helmy Dec 17, 2018 6:06 AM
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TLS/SSL version support is basically up to the JDK version you have installed. Since this is 7.0.1 then you should have JDK 1.7 which does support TLS 1.2.

I would probably suspect something else rather than TLS as being the cause of this. Please open a case with RSA Support to properly check this.
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