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Question related to RSA token linked with VPN error 433

Question asked by Praveen Patil on Dec 11, 2018
Latest reply on Dec 12, 2018 by Edward Davis

Dear RSA Support team,

 

I have a question related to RSA token linked with VPN error, please help me to understand:) Thank you.

 

Say for example: If I get an error 433 while trying to connect VPN (Using VPN Client software), what could be causing this error.

 

Based on my knowledge- I believe it could be due to "Firewall Block" or "RSA token is not imported to RSA SecurID software".

 

Question: Say for instance- firewall is not blocking the connection! Can I directly conclude that "RSA token is not imported to RSA SecurID software" for VPN error 433 or there could be multiple reasons for the same? or RSA token import is nothing to do with VPN error 433?

 

Thanks

Praveen

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