AnsweredAssumed Answered

Group Review is not removing Account

Question asked by Shlomo Katz on Dec 14, 2018
Latest reply on Dec 27, 2018 by Mostafa Helmy

Version: 7.1 P03

Oracle 12c

RSA Appliance

No logs

Issue: Any ideas why the Group Review does not remove the account from the group.


What works: 

I can make a request through My Access to remove a subordinate's group from Active Directory.

I see that it is using the AD workflow to remove the account from the group.

Resulting workflow:


What is not working:

I have a Group Review > Accounts.

The group owner wants to selectively remove group members.

Fulfillment says complete by the Review says pending action.

The "workflow" skips the AD workflow and goes straight to completion.

The AD workflow is not limited to any specific Process.

Skips a beat:

Group Name Item Status | Subcomponent Type | Subcomponent Name | Request Change | Request Status
CN=################    |Pending Action |  Account [Account] | Review Name  |    Completed


Any idea why the group review does not work?