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RSA Securid access with Oracle EBS

Question asked by Dijesh Keloth on Dec 17, 2018
Latest reply on Dec 21, 2018 by Dijesh Keloth

We have deployed Oracle EBS with RSA secure id access. We have deployed identity router in our premises and integrated with RSA authentication manager. Users access the SSO portal enabled in the identity router. The access policy is configured to authenticate the users with AD username and password. Following that, the users are logged in to the SSO portal. On clicking the Oracle EBS link, the user is prompted to enter the passcode. For new users, the user needs to set a new pin, however, new users are not being prompted to set a new pin. As a result, the users are not able to authenticate. In the cloud console--user event monitor, i can see this event 603 "RSA SecurID user authentication - Requires new PIN". Please advise


RSA Authentication Manger version - 8.3