AnsweredAssumed Answered

Error when sending report by email

Question asked by Bas Rozemond on Dec 27, 2018
Latest reply on Dec 27, 2018 by Mostafa Helmy

RSA Identity Governance and Lifecycle - System

When RSA tries to send a report by email the following error occurs. 


The report is over 400 pages so I can imagine the attachment is just too big. Is this the cause or could it be something else? And if so is it an internal RSA issue or does the error come from the email server.

Any help is appreciated.



FAILED method=SendEmail subTask=processMessage EmailLogMessage{messageData='From: noreply-idm@vvvvvv.comTo:, ddd.eeee@cccccc.comMessage-ID: <>Subject: New "scheduled report -  RBAC - User Roles BUSINESS ROLES" report results availableMIME-Version: 1.0Content-Type: multipart/mixed; boundary="----=_Part_473_1342127301.1545813325877"X-Priority: 3X-Aveksa-Message-Reference: AV-353754-REF------=_Part_473_1342127301.1545813325877Content-Type: text/html; charset=UTF-8Content-Transfer-Encoding: 7bit<html><body>Results for report: scheduled report -  RBAC - User Roles BUSINESS ROLES<br> Saved on: 12/26/18 9:23 AM<br> Comment: Scheduled Report <br> <a href=>View Report Result</a></body></html>------=_Part_473_1342127301.1545813325877Content-Type: application/pdf; name=scheduled_report_--_RBAC_-_User_Roles_BUSINESS_ROLES.pdfContent-Transfer-Encoding: base64Content-Disposition: attachment; filename=scheduled_report_--_RBAC_-_User_Roles_BUSINESS_ROLES.pdfJVBERi0x