AnsweredAssumed Answered

Unable to Access "My Cases"

Question asked by ST SOC on Dec 27, 2018
Latest reply on Dec 27, 2018 by ST SOC

Hi,

 

I have purchased RSA Authentication Manager and tokens for a project, and i'm attempting to request the license file following this guide: https://community.rsa.com/docs/DOC-47168.

However, I was unable to reach the "My Cases" page, due to the SSO error shown in the attachment, even after trying different browsers.

Is there any way to access the page?

 

Thanks.

Hezheng

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