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Windows prompts for RSA passcode when trying to view Chrome Saved Passwords

Question asked by Keith Giles on Dec 31, 2018
Latest reply on Jan 4, 2019 by Keith Giles

We have some users that are being prompted to enter their RSA passcode when they try to view their saved passwords in Google Chrome. However, when they try to authenticate with the passcode, it fails everytime.

 

Should Windows even be prompting for RSA credentials for this function?

 

Is there a setting somewhere in RSA that needs to be changed for this to work?

 

Thanks in advance for any assistance you can offer,

 

Keith G. 

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