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Airwatch Collection Error - This API has reached end-of-life

Question asked by Shlomo Katz on Jan 16, 2019
Latest reply on Apr 29, 2019 by Shlomo Katz

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Hello

Our Airwatch collect started to fail on January 8th, 2019 with the error "This API has reached end-of-life".

Has anybody encounter this and did you get it resolved?

G&L: 7.1 P3

Thank you
Shlomo

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Boris Lekumovich

Jan 16, 2019 11:39 PM

Can you share the full error?

What version of Airwatch you are collecting from?

I would check with Airwatch admins whether any change was done on their systems.

These are some of the APIs which are being used by the collector:

/API/v1/system/groups/search

/API/v1/system/users/search

Might be that the API which is being used by the collector was deprecated/modified.

Check this page - VMware AirWatch API Explorer (version remotion section)

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Shlomo Katz @ Boris Lekumovich on Jan 17, 2019 9:20 AM

Hello

The full error is as follows, when I created the collector I used v1.

RSA Identity Governance and Lifecycle - Test Collector: AirWatch ADC

Collector test failed:
com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"c64d0f5a-41e8-4c55-9b43-883f6c0493f9"} . Caused by com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"c64d0f5a-41e8-4c55-9b43-883f6c0493f9"} Caused By Stack com.aveksa.common.DataReadException: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"c64d0f5a-41e8-4c55-9b43-883f6c0493f9"} at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:187) at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:102) at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.next(AirWatchGroupDataIterator.java:76) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:440) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277) at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:533) at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204) at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102) at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60) at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67) at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377) at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364) at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58) at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275) at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.common.ConnectException: {"errorCode":1037,"message":"This API has reached end-of-life","activityId":"c64d0f5a-41e8-4c55-9b43-883f6c0493f9"} at com.aveksa.collector.airwatch.util.AirWatchConnectionObject.restCall(AirWatchConnectionObject.java:217) at com.aveksa.collector.airwatch.adc.AirWatchGroupDataIterator.getGroupMembers(AirWatchGroupDataIterator.java:181) ... 15 more End Stack

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Boris Lekumovich @ Shlomo Katz on Jan 17, 2019 11:04 PM
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I recommend to open a case with RSA support so it can be investigated further and fixed
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- Shlomo Katz @ Boris Lekumovich on Jan 18, 2019 1:48 PM
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  Thank you as always.
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  - Ganeshram Dharmarajan @ Shlomo Katz on Apr 26, 2019 12:18 PM
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    Hi, Did you get the collector fixed?
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    - Shlomo Katz @ Ganeshram Dharmarajan on Apr 29, 2019 3:07 PM
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      Hi
      We did not.
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Airwatch Collection Error - This API has reached end-of-life

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