I have a 8.1 SP1 P3 to 8.3 upgrade pending. My environment is a combination of Intel A130 hardware and some VMware replica's.
In doing my "homework" for upgrade ran across article # 36105
"An upgrade to RSA Authentication Manager 8.3 Intel hardware failed and services failed to start" which would appear to have been a bad gotcha for someone....to the tune of having to do a factory reset....not the sorta of thing I wanted to be reading about as I'm getting ready to go through same process. I also noticed that RSA Customer Support just recently updated the article Jan 18 last Friday
Evidently there is a hot fix that addressed the issue of a failure moving from 8.2 SP1 to 8.3
To my knowledge I have never applied any hotfixes to my hardware systems so I was kind of expecting to not find the mentioned files
I ran the commands to check my system
I had the /etc/init.d/snmpsa
not sure how or why I would unless this issue applied to a different model Intel based hardware
So I'm just verifying that I should be OK to go to do upgrades.
Thanks for taking the time to answer my question.