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How IGL sorts forms associated with applications?

Question asked by Jasmin Naber on Feb 6, 2019
Latest reply on Feb 7, 2019 by Jasmin Naber

Does anyone know how IGL sorts the order of the forms associated with an application? We are using often approx. 2 - 6 request forms for an application. However it is always very hard to get the forms in the right order when the user clicks on the application.

As a summary we tested the following:

 

- IGL does not sort the forms alphabetically based on the form name

- IGL does not sort the forms based on the creation date of the form

- IGL does not sort the forms dependent on which order they are associated with the application

 

So we stuck in a trial and error Scenario: If a new form is required we create as many forms as required until it finally appears at the desierd place in the form list:

 

Examle many request forms associated with application

 

Can anyone help?

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