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IG&L Change Request creation through Web Service call from ServiceNow

Question asked by Sheshadri Lakshminarayanan on Feb 7, 2019
Latest reply on Feb 11, 2019 by Sheshadri Lakshminarayanan

We are working on integrating ServiceNow with IG&L for access request using the createChangeRequest web service call. Login Web Service successfully returns token to ServiceNow but when serviceNow calls createChangeRequest API, it is getting Invalid XML content in the request body. Premature end of file message though the XML payload is is passed correctly. I'm not able to figure out why it is happening.

I want to know if anyone have worked on this type of integration and faced similar issue. Any help with this would be highly appreciated.

 

Thanks

Shesh

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