AnsweredAssumed Answered

Problem authenticating from Checkpoint with software tokens

Question asked by Andrey Trushin on Feb 14, 2019
Latest reply on Dec 29, 2019 by Andrew Kemmy



When we try to authenticate from checkpoint VPN with SecureID software tokens we receiving the following error in real time monitor:

User “<user ID>" attempted to authenticate using authenticator “SecurID_Native”.  The user belongs to security domain “<security domain>”

In trace log we have such lines (txt file in attachment)

Our setup:

RSA Auth Manager 8.4

Checkpoint r77.30 configured as UDP agent in RSA Auth Manager.

User created localy on checkpoint and RSA. In checkpoint we configured SecureID authentication for VPN (mobile access and VPN clients).

Please advise. Thank you!