Hello!
When we try to authenticate from checkpoint VPN with SecureID software tokens we receiving the following error in real time monitor:
User “<user ID>" attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “<security domain>”
In trace log we have such lines (txt file in attachment)
Our setup:
RSA Auth Manager 8.4
Checkpoint r77.30 configured as UDP agent in RSA Auth Manager.
User created localy on checkpoint and RSA. In checkpoint we configured SecureID authentication for VPN (mobile access and VPN clients).
Please advise. Thank you!
Andrey Trushin,
I've moved your question to the RSA SecurID Access space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.
Alternatively, from the RSA Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA SecurID Access and click Ask A Question. That way your question will appear in the correct space.
Regards,
Erica