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SecurID authentication manager ODA delivery logs

Question asked by John Rumball on Feb 21, 2019
Latest reply on Feb 22, 2019 by Erica Chalfin

Where can I find these types of logs in AM v8.2?  I'm guessing there should be a record of an ODA token being delivered to a user, either by SMS or by email.  I know there are logs recorded when authentication is successful, but to me, there should be a record of the delivery attempt even before authentication occurs.

 

This has come up because we are trying to troubleshoot the regular occurrence of delayed token delivery, specifically by email.

 

Thanks in advance.

 

John

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