AnsweredAssumed Answered

Anyone else having "Indirect Relationship Processing" issues on 7.0.2 P11?

Question asked by Benjamin Nelson on Feb 28, 2019
Latest reply on May 9, 2019 by Mostafa Helmy

We have logged an Issue with RSA regarding our Indirect Relationship Processing starting to fail after we upgraded to 7.0.2 P11. We are wondering if anyone else was experiencing this issue on this code level (or any other) and what you did to resolve? RSA is working on the issue but we thought we would ask the community as getting resolution is a high priority for us and the timeline is short.

 

Error Messages indicate that the DB Packages COMMON_EXPLODER, CE_ACCOUNTS and CE_USERS are not completing successfully. We suspect that are leftover records in the database that have not been cleaned up by normal operations and are subsequently causing conflicts with following collections down the line. 

Any help anyone can provide would be most appreciated.  Thank you!

 

 

Here is a snapshot below of where it is failing.

 

 

Matthew McKee

Haytham Noorldeen

Outcomes