AnsweredAssumed Answered

RSA device storage issue

Question asked by Isaac Chege on Mar 8, 2019
Latest reply on Mar 8, 2019 by Isaac Chege

I received a query with my RSA where all the software tokens i had loaded over time have disappeared i.e. requests new import.


I have tried to reload new tokens but keep getting an error that it can't access my device storage.




Checked on and got a blog post with such a challenge


I have tried to follow through but on running the command prompt, i receive "permission denied" response as below:


Kindly but urgently advice what may have happened and how i can resolve this.