Hi All,
We have a requirement where a terminated user must have his AD account disabled immediately and his AD account to be deleted after 90days.
We have accomplished the same with the following rule. Although the issue is that, it raises both disable and delete requests immediately after the rule is run. So if the user is rehired within 90days, his delete AD Account Request is still alive.
Anyone knows how to overcome this?
Hi
Unless somebody can suggest a better method, I cancel the second pending delete request.
You should see an "approval" request separate from the disable request.
One option is to modify your fulfillment workflow to confirm if the user was rehired and if the user was go to a STOP instead of the delete command.
The request for the delete operation will most likely be "stuck" at Wait for Fulfillment Date node.
In your request workflow, after that node check whether the user is still terminated or not.
If it's still terminated, proceed to delete account.
If it's not terminated, create a new patch to cancel the request
The request for the delete operation will most likely be "stuck" at Wait for Fulfillment Date node.
In your request workflow, after that node check whether the user is still terminated or not.
If it's still terminated, proceed to delete account.
If it's not terminated, create a new patch to cancel the request