Is there a way to migrate from AM 8.2 to AM 8.4?
I am trying to upgrade to AM 8.2 SP1 it keeps failing and I have to recover the VM from the snapshot.
Is there anything special that need to be done that's not in the install guide for upgrading to AM8.2 sp1
8.2 to 8.2 sp1 should be fine, it depends on exactly why it is failing and what the patch install log says (/opt/rsa/am/server/logs/update-8.2.1.0.0-build***.log). The only real tip is if you have replicas, make sure replication is normal, and patch the primary first. The other best recommendation is reboot the server, let it start up, then apply patch.
I have attached an 8.2 sp1 patch install log from a vmware primary that was successful, maybe you can compare to yours and nail down the particular trouble. Or open a support case and let us debug/troubleshoot.
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Path to 8.4
8.2.0.0.0
8.2.1.0.0
8.3.0.0.0
--if installing 8.4 upgrade with a browser upload, you will now need patch 8.3.0.4.0
--but can skip 8.3.0.4.0 if using NFS or Windows share or CDROM to upload 8.4
8.4.0.0.0