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How to pass the parameter values in SOAP Webservice component

Question asked by Manikandan Raju on Apr 3, 2019
Latest reply on Apr 10, 2019 by Manikandan Raju

Hi All,

 

I have an requirement to create a workflow with SOAP Webservice component to trigger an event (Entitlement deletion/ removal) to external system from RSA IGL.

 

I have created a SOAP Webservice component in workflow, in the Request tab I have given SOAP Envelope Request in the below format. When I try to test the action with the below soap format the event was not triggering the external resource and change request getting failed with the below error.

 

Please advise, whether the format in the below SOAP request is correct or not. How to pass the parameter value (<ser:string>Comments</ser:string>) in which format?

 

 <ser:dataitem>
               <ser:name>ReasonforRevocation</ser:name>
               <ser:value>
                  <!--Zero or more repetitions:-->
                  <ser:string>Comments</ser:string>
               </ser:value>
            </ser:dataitem>
            <ser:dataitem>
               <ser:name>RecipientID</ser:name>
               <ser:value>
                  <!--Zero or more repetitions:-->
                  <ser:string>Account_Name</ser:string>
               </ser:value>
            </ser:dataitem>

 

Error:

Change Request error due to SOAP Webservice component in workflow

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