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How to pass the parameter values in SOAP Webservice component

Question asked by Manikandan Raju on Apr 3, 2019
Latest reply on Apr 10, 2019 by Manikandan Raju

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Hi All,

I have an requirement to create a workflow with SOAP Webservice component to trigger an event (Entitlement deletion/ removal) to external system from RSA IGL.

I have created a SOAP Webservice component in workflow, in the Request tab I have given SOAP Envelope Request in the below format. When I try to test the action with the below soap format the event was not triggering the external resource and change request getting failed with the below error.

Please advise, whether the format in the below SOAP request is correct or not. How to pass the parameter value (<ser:string>Comments</ser:string>) in which format?

<ser:dataitem>
               <ser:name>ReasonforRevocation</ser:name>
               <ser:value>
                  
                  <ser:string>Comments</ser:string>
               </ser:value>
            </ser:dataitem>
            <ser:dataitem>
               <ser:name>RecipientID</ser:name>
               <ser:value>
                  
                  <ser:string>Account_Name</ser:string>
               </ser:value>
            </ser:dataitem>

Error:

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Boris Lekumovich

Apr 3, 2019 12:51 AM

I assume you are using SOAP Web Service node in the workflow.

To use variables in the SOAP request, you need to create them first in the workflow.

You can populate variables with values in SQL Select node.

For example:

select 'test value' as my_var from dual

Then you can reference that variable in the SOAP request.

${jobUserData_MY_VAR}

To make sure that the service is up and running and the structure of the request is valid, use external tools like SOAPUI

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Manikandan Raju @ Boris Lekumovich on Apr 3, 2019 2:40 AM

Hi Boris,

Thanks for the response.

In SOAP Webservice node, under which tab I need to create the variables.

Is it possible can we pass the column names from Database? the example SOAP Webservice node I have given below.

Thanks

Manikandan

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Boris Lekumovich

@ Manikandan Raju on Apr 3, 2019 2:53 AM

You create the variables in SQL Select node.

Once you created the variables with their values, you can reference them in the request tab.

Variable like you have in the bottom of your screenshot - "${access_request_cri_meu_user..." will not work.

The variables needs to be created in the workflow and then referenced in the following format: ${jobUserData_MY_VAR}

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Manikandan Raju @ Boris Lekumovich on Apr 10, 2019 1:54 AM

Hi Boris,

I have created and tested as per your suggestion (screenshot below).

the change request got completed and webservice status code status showing as 'success', but still the removal status showing as 'Pending Action'. (screenshot below).

Also, no request is triggered to Target system with the webservice. Can you help please me.

Thanks

Mani

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4 Replies

Boris Lekumovich Apr 3, 2019 12:51 AM
Mark Correct
Correct Answer
I assume you are using SOAP Web Service node in the workflow.
To use variables in the SOAP request, you need to create them first in the workflow.

You can populate variables with values in SQL Select node.
For example:
```
select 'test value' as my_var from dual
```
Then you can reference that variable in the SOAP request.
${jobUserData_MY_VAR}

To make sure that the service is up and running and the structure of the request is valid, use external tools like SOAPUI
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- Manikandan Raju @ Boris Lekumovich on Apr 3, 2019 2:40 AM
  Mark Correct
  Correct Answer
  Hi Boris,
  
  Thanks for the response.
  
  In SOAP Webservice node, under which tab I need to create the variables.
  
  Is it possible can we pass the column names from Database? the example SOAP Webservice node I have given below.
  
  Thanks
  Manikandan
  Like • Show 0 Likes0
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  - Boris Lekumovich @ Manikandan Raju on Apr 3, 2019 2:53 AM
    Mark Correct
    Correct Answer
    You create the variables in SQL Select node.
    Once you created the variables with their values, you can reference them in the request tab.
    Variable like you have in the bottom of your screenshot - "${access_request_cri_meu_user..." will not work.
    The variables needs to be created in the workflow and then referenced in the following format: ${jobUserData_MY_VAR}
    Like • Show 0 Likes0
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    - Manikandan Raju @ Boris Lekumovich on Apr 10, 2019 1:54 AM
      Mark Correct
      Correct Answer
      Hi Boris,
      
      I have created and tested as per your suggestion (screenshot below).
      
      the change request got completed and webservice status code status showing as 'success', but still the removal status showing as 'Pending Action'. (screenshot below).
      
      Also, no request is triggered to Target system with the webservice. Can you help please me.
      
      Thanks
      Mani
      Like • Show 0 Likes0
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How to pass the parameter values in SOAP Webservice component

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