I am attempting to restore a customer database in my test environment.
The customer is running AM 8.1 SP1 Patch 5 and I am running the same version in my test environment.
I copy the customer database to /opt/rsa/am/backup directory on my AM appliance but when I attempt to restore the database from the Operations Console, it doesn’t appear in the list. Something I should note is that the customer database is 47MB. I performed this same task with a different customer database last week and was successful. The successful restore database size was 18MB.
Does anyone have any ideas???
Guessing permissions related. Make sure rsaadmin user:group (chown rsaadmin:rsaadmin) owns the backup you have dropped in /opt/rsa/am/backup. After confirming, run "chmod 770" against the backup package and try again.