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Business Owner Approval for entitlement changes to a Role

Question asked by Ranjani Krishnaswamy on Apr 10, 2019
Latest reply on Apr 16, 2019 by Ranjani Krishnaswamy

We have a customer that has a requirement for multi-step approval when entitlements are added to a Role.  Some of the steps are generic blanket approval by the Role Owner and a central governance team.  Where we run into problems is when we want the Owner of the Entitlements and/or Applications to participate in approvals.  The expectation is that this step should behave exactly the same way it would if a User were requesting the entitlements -- those applications have some approval process already defined.  We want the same approvals to be generated when the entitlements are being assigned to the Role.

 

When the entitlements from different business sources are added to a role, the workflow needs to split based on the entitlements’ application for Business Owner Approval using “group by: Business Source” setting. What we are seeing is that the context is set based on the Role’s application (Role Set) and the workflow is not splitting based on entitlements’ applications.

 

We are on IGL version 7.1.0 P05.  Please let us know if there is a way to accomplish Business Owner Approval for entitlement changes to a Role?

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