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CR stuck at Fulfillment Phase

Question asked by Emre Guloglu on Apr 17, 2019
Latest reply on Apr 23, 2019 by Joanna Yang

Hi all,

 

I've faced with an issue on change requests. Eventhough all items in cr are completed and reflected to target system, the cr does not yield to completed state. Going to demonstrate with an example:

 

Product Version: 7.0.2 P06

 

  • Change request seems it's on Fulfillment Phase

  • But overall status of cr is %100 and there is no item which is not completed

  • Eventhough all account changes are verified after collection of application, they still seem to wait for verification.

  • When an information button is clicked, it points that item is completed.

 

Kind regards,

Emre

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