need to upgrade Am instance 8.2 sp1 to 8.4 when iam trying to upload the image i getting the below error can you help me
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What is the specific full name of the file that produced that error 'system does not recognize' ?
To go from 8.2.sp1 to 8.4 you need to have an in-between step or steps with 8.3:
a) upgrade to 220.127.116.11.0 am-update-18.104.22.168.0.iso
b) upgrade to 22.214.171.124.0* am-update-126.96.36.199.0.iso
c) upgrade to 188.8.131.52.0 am-update-184.108.40.206.0.iso
*step (b) is only needed if you are upgrading over a browser, as 8.3 patch 4 changes a maximum file upload size to allow the much larger 8.4 update to work via browser upload. If you use NFS or windows share to install updates, you can skip step (b) go from 220.127.116.11.0 direct to 18.104.22.168.0.
Please let us know if you have further questions on your upgrade.
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