AnsweredAssumed Answered

Incident Template

Question asked by Renato Goncalves on Apr 29, 2019
Latest reply on May 7, 2019 by Renato Goncalves

We need to send emails with the opening of a incident.

 

For now we can only receive an template like this:

 

 

But with this we dont get any useful information. Is it possible to edit the template and receive something like this:

 

 

Anyone have done it?

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