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Hardware token authentication with su on Solaris 11.4 not working

Question asked by Allison WILLIAMS on May 22, 2019
Latest reply on May 22, 2019 by Edward Davis

I am trying to implement hardware token authentication on Solaris 11.4.  I have my RSA PAM agent installed and have successfully done the acetest utility with my token.  But after configuring the pam.conf and /etc/pam.d/other file for su, I get an error when trying to su to a user.  For example I type:  "su - username"  The result of that is "su:Dlopen failure".  Can you help me resolve this?  Thank you.