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Cannot edit user account

Question asked by Marshall Stokoe on May 22, 2019
Latest reply on May 24, 2019 by Jay Guillette

I am trying to edit a user account, but when I click the user I get the following error:

 

Cannot add or manage a user with user ID com.rsa.common.InvalidArgumentException: Duplicate user ID. User IDs must be unique within an identity source. This user ID is already in use by a user in this identity source.

 

I have tried cleaning up the unresolvable user accounts from the LDAP identity source, but that didn't work as this user was not unresolvable.  I am running Authentication Manager 8.1.

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