AnsweredAssumed Answered

Multiple users with UID 0, stopping the upgrade

Question asked by Jesvin Joseph on Jun 4, 2019

Hi,

 

We have a similar situation as described in the article - https://community.rsa.com/docs/DOC-96951 

 

Multiple users are holding the UID 0, which is causing the upgrade pre-requisite checks to fail.

 

 

Because of some business requirements, the OS team is not ready to delete or update the UID of the other 2 users.

 

What could be the best possible solution to overcome this.?

Can we temporarily change the UID of the other 2 users only for the installation and change them back to 0, once the installation is completed.? 

Or Can we disable the check in place to skip this particular step during the pre-requisite checks.?

 

We are upgrading the Software appliance with RSA supplied db from 7.0 P05 to 7.1.1

Outcomes