We're looking to improve our re-onboard process and need some guidance.
Essentially what we need to do is find the user's previously deleted accounts and enable them. Is there an "out-of-the-box" way to do this? We're able to recognize a reonboarded (previously terminated) user using a rule and now we're looking for ways to reactivate all of the user's accounts.
Hi,
are the re-joiners' old accounts just disabled or locked? Or really deleted? How many different target apps/platforms we are talking about? What is the grace period that you allow a user to re-join? a couple of weeks? longer? Do you automate the detection of the re-joiner using a provisioning-joiner rule or a User attribute change rule?
how much automation do you like to happen here? everything fully automated?
Frank