AnsweredAssumed Answered

RSA application is being opened with blank screen

Question asked by Pallavi Lodh on Jul 31, 2019
Latest reply on Jul 31, 2019 by Erica Chalfin

Hi Team,


I have installed RSA secureID token on phone and I got the email with .sdtid file.While trying to open that file , I am being redirected to RSA application with blank screen.


Can you please suggest what can be done as I am not able to login with RSA passcode.


Thanks & Regards,


Pallavi Lodh