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Reinstalled web-tier to latest, still says 'reinstall required'?

Question asked by Michaela Rattray on Aug 8, 2019
Latest reply on Aug 14, 2019 by Michaela Rattray

Web-tiers are Server 2012R2, removed old version, rebooted, installed new, rebooted...Operations Console says Online, reinstall required...and recognises new version ...what could be wrong???


Self-service website fails to load...previously it was online, just wouldnt let authentication occur, i.e couldnt log on.