RSA IGL 7.1.1 P01
I have some external applications from where the collection and AFX fulfillment is not possible. Therefore I have set these applications as local applications, filled up with currently known entitlements and user entitlements and started to use it.
Problem: If someone requests a local entitlement then it will be automatically fulfilled. I tried to add an additional manual fulfillment step but it is automatically completed by system.
The fulfillment workflow is triggered but the technical owner does not get the task:
Does anybody have an idea how technical owners of such apps can be assigned with the task?
Yes when you edit the Local Entitlement collector, you will have two settings to set either True or False.
If I understand your use case correctly, your EDC should be set as: