AnsweredAssumed Answered

local entitlement fulfillment

Question asked by Zoltan Izsak on Aug 27, 2019
Latest reply on Aug 27, 2019 by Zoltan Izsak

RSA IGL 7.1.1 P01

 

I have some external applications from where the collection and AFX fulfillment is not possible. Therefore I have set these applications as local applications, filled up with currently known entitlements and user entitlements and started to use it.

Problem: If someone requests a local entitlement then it will be automatically fulfilled. I tried to add an additional manual fulfillment step but it is automatically completed by system.

 

The fulfillment workflow is triggered but the technical owner does not get the task:

 

Does anybody have an idea how technical owners of such apps can be assigned with the task?

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