Currently the RSA app on Android 10 reports the user should turn off airplane mode. Airplane mode isn't on and the application won't proceed beyond that point. Is there a fix?
Currently the RSA app on Android 10 reports the user should turn off airplane mode. Airplane mode isn't on and the application won't proceed beyond that point. Is there a fix?
Looks like it does not work, got this screen shot from another customer with same question.
A fix is being developed as we speak but I don't have a timeline for when it will be available yet.
Thanks,
Ted
There is a beta release of RSA SecurID Software Token for Android available at https://play.google.com/apps/testing/com.rsa.securidapp that fixes this Android 10 issue.
Phased rollout of the official release is planned to begin next week.
Thanks,
Ted
Is the fix Available? RSA Link Download Software Token for Android has 2.6.1 from Nov. 2016
Went to (Google Play) https://play.google.com/store/search?q=pname:com.rsa.securidapp
and Reviews from Sep.30 -Oct 3 2019 all say app does not work. No reviews after that.
Is there a recommendation to wait before updating Android OS? Thanks.
There is a beta release of RSA SecurID Software Token for Android available at https://play.google.com/apps/testing/com.rsa.securidapp that fixes this Android 10 issue.
Phased rollout of the official release is planned to begin next week.
Thanks,
Ted