In the documentation for update am-update-22.214.171.124.0 in says to make sure that port 8443 is open. It isn't. Is this necessary and if so, how to I open it up? Thanks --Nicholas
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It isn't strictly necessary -- during the latter part of the update port 7072 is shut down for a while, and the update progress is presented to your browser on port 8843. The update continues whether or not you are watching, so not having it open doesn't prevent the update from completing. You can still retrieve the update log later if you need it.
You can ask your network/firewall team to open it for you.
Access to this port 8443 is required for real-time status messages when applying Authentication Manager patches and service packsDuring a product update, the appliance opens this port in its internal firewall. The appliance closes this port when the update is complete.If an external firewall blocks this port, the browser displays an inaccessible or blank web page, but the update can successfully complete.
External firewall being referred is any firewall between the machine from which the operations console of AM is accessed to apply the update and the Authentication manager server itself.
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