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RSA MFA Agent emergency tokencode?

Question asked by Brad Moldenhauer on Sep 11, 2019
Latest reply on Sep 12, 2019 by Sriranga Prasanna

Can you set up an Emergency Tokencode in the RSA Cloud Admin Console that can be used in a break-glass scenario with the RSA MFA Agent?  The use case we are thinking is when a user is remote and has lost their mobile device, which renders the push notification obsolete, and they have a soft token.