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all tokens are set to expire 9/29 at 5:00pm

Question asked by susan short on Sep 24, 2019
Latest reply on Oct 18, 2019 by susan short

I am having trouble attaching our Serial Number to my online ID.  We have RSA Authentication Manager 8.1 and right now all tokens are set to expire on 9/29 at 5pm. If we get a new token it will also expire at the same time.  Is this possible set to a maintenance contract that we need to renew or a date on a version of the software that we are currently on?  We use this to access our production environment and need to get to the bottom of this obviously before 9/29 at 5pm.