Cant access RSA Charge 2019 presentation
Cant access RSA Charge 2019 presentation
For RSA Charge 2019 presentations, please go to RSA Charge 2019. Note that presentations will become available as they are received from presenters. Check back later if presentation materials are not yet available for a particular session.
Regards,
Erica
Well, it says I am unauthorized.
Is that accurate?
Zuly Pauneto
Assistant Vice President Operational Controls-Security
CardWorks Servicing, LLC
100 Colonial Center Parkway Ste 500 Lake Mary, Florida 32746
Office: 321-275-7917 Cell: 407-319-0746
Some pages and content on RSA Link are restricted to RSA customers or partners with valid maintenance contracts. If you are getting a message that you are unauthorized to see the content, please review 000034625 - Why am I getting an "Unauthorized" error when attempting to access a product page or content on RSA Link?
Regards,
Erica
Hi Zuleika,
Adding to what Erica said, it looks like you did not select the "I am an RSA customer or partner" option when registering for an RSA Link account and validate your customer status and, as such, you do not have full customer access to the website.
Because the RSA Charge presentations are only accessible to customers and partners with one or more active maintenance contracts associated with their accounts, this would be why you are seeing the "Unauthorized" message. (For additional details, refer to the article entitled 000035653 - Where can I find the RSA Charge presentations on RSA Link?)
To remedy this, you will need to re-register as a customer or partner on RSA Link which will grant you the appropriate access to the presentations, as well as to other restricted resources such as product downloads, the Case Management portal, etc.
If you experience issues with re-registering, please contact RSA Customer Support using the form here: https://community.rsa.com/contact
Thanks!
Jeff
Great --- thk you --- I will reach out to my business partners to get the customer details needed.
Thanks again
Zuly Pauneto
Assistant Vice President Operational Controls-Security
CardWorks Servicing, LLC
100 Colonial Center Parkway Ste 500 Lake Mary, Florida 32746
Office: 321-275-7917 Cell: 407-319-0746
Hi Zuleika,
Adding to what Erica said, it looks like you did not select the "I am an RSA customer or partner" option when registering for an RSA Link account and validate your customer status and, as such, you do not have full customer access to the website.
Because the RSA Charge presentations are only accessible to customers and partners with one or more active maintenance contracts associated with their accounts, this would be why you are seeing the "Unauthorized" message. (For additional details, refer to the article entitled 000035653 - Where can I find the RSA Charge presentations on RSA Link?)
To remedy this, you will need to re-register as a customer or partner on RSA Link which will grant you the appropriate access to the presentations, as well as to other restricted resources such as product downloads, the Case Management portal, etc.
If you experience issues with re-registering, please contact RSA Customer Support using the form here: https://community.rsa.com/contact
Thanks!
Jeff