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How to factory reset an RSA Authentication Manager 8.4 hardware appliance without a factory reset button from the Operations Console?

Question asked by billy zang on Oct 2, 2019
Latest reply on Oct 3, 2019 by billy zang

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There is no factory reset in GRUB in 8.4. Is there any way to perform factory reset without downloading the image file? If no, can I make a bootable USB or I have to burn the image to DVD?

Edward Davis

Oct 2, 2019 7:30 AM

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You need to burn the rsa-am-hardware-appliance-8.4.0.0.0.iso to DVD, and boot system with it.

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Edward Davis Oct 2, 2019 7:30 AM
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You need to burn the rsa-am-hardware-appliance-8.4.0.0.0.iso to DVD, and boot system with it.
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- billy zang @ Edward Davis on Oct 3, 2019 12:25 AM
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  Thank you for your response. I have downloaded the image file, but when I tried to make a bootable USB, it fails and said 'could not open image'. Is it a must to burn iso to DVD?
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How to factory reset an RSA Authentication Manager 8.4 hardware appliance without a factory reset button from the Operations Console?

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