I've faced an error on AFX workflow: Unable to complete job node. The jobData row version does not match the database.
What is the main reason that error occurs?
Any help would be appreciated.
This is likely due to a concurrency error that can occur in the 7.1.0 version. This is resolved in all current patches.
Similar to the following.
000038624 - Cancel change request workflow node defined with the 'Move request to error state' option leaves the workflow in a permanent ACTIVE state in RSA Identity Governance & Lifecycle
This type of error should not occur.
Is this an intermittent issue? This sounds like a performance or deadlock (concurrency) issue that might indicate a general problem with the health of the workpoint engine or a problem with looping or parallel workflows. I would open a support case and request assistance. Ask for a general health check of your WorkPoint and workflows. Likely there is nothing specifically wrong with this request and this workflow, but it is being affected by other problems in this environment.
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