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How to restore an existing id from a wiped out mobile

Question asked by Allan Coco on Oct 10, 2019
Latest reply on Oct 10, 2019 by Allan Coco

I have to wipe out a user mobile. It has a backup, and I'm wondering when I restore it how do I reinitiate the RSA soft token? Do I need to go to RSA Self-Service Console and request a new token? or there is a faster way to restore without requesting a new token and restore the same token? And Let's say if I have to do the same for multiple users.

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