After rebuilding avuser schema (000028204 - How to remove all user data stored in the RSA Identity Governance and Lifecycle application database steps followed), I'm unable to login to the GUI. It keeps giving me authentication error. I have tried both default password (<redacted>) and the password I was using prior to the activity. I also applied the patch (P02) again.
Version 7.1.1 (P02)
Please assist on what could have caused this and how to be able to login again. Do you think some tables might be locked?
Ian Staines, Venkata Ramana Reddy Kanaparthy
Please note that we're using Virtual Appliance with external DB.
If the symptoms in your environment match with those in the following KB, please open a Support Case for assistance in resetting the password:
000035427 - How to recover the AveksaAdmin account password in RSA Identity Governance & Lifecycle 7.0.2 P02 and above