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RSA APM integration issue

Question asked by Sumit Kumar on Oct 24, 2019
Latest reply on Oct 24, 2019 by Edward Davis

we are testing RSA with APM
it is integrated and we are able to telnet as well from APM to RSA server over port 5500
but user authentication is failing and we are not getting any logs on RSA for that user


We are getting this error message on F5:
/usr/local/bin/securidtest -p "/config/aaa/ace/Common/RSASecurID" -s x.x.x.x -u 123456 -w 4566
WARNING: cannot find securid node secret file under /config/aaa/ace/Common/RSASecurID
ERROR: authentication with '123456' failed in startAuth:SD_Init(): Authentication Manager is not responding, code: 23, state: SECURID_AUTH_STATE_ACCESS_DENIED
Test done: total tests: 1, success=0, failure=1


Please reply as it is critical.