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RSA software token file acquisition

Question asked by Sumit Kumar on Oct 24, 2019
Latest reply on Oct 25, 2019 by Sumit Kumar

Hello team,

 

client purchased software/Hardware tokens long back and now when we need them we got the CDs which contain only hardware tokens and they are imported as well.

but we are not able to track software token file?

 

can someone please confirm the process to get software token file from RSA and process to import them?

in case of hardware tokens it was fetched from CDs but don't know from where to get software tokens?

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