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Building Aveksa 7.1 on Redhat

Question asked by Lincoln Psaila on Nov 5, 2019
Latest reply on Apr 1, 2020 by Ian Staines

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Install stops after oracle install...

The installation of Oracle Grid Infrastructure 12c was successful.
Please check '/u01/app/12.1.0/grid/oraInventory/logs/silentInstall2019-11-05_08-07-33AM.log' for more details.

As a root user, execute the following script(s):
1. /u01/app/12.1.0/grid/root.sh

Successfully Setup Software.
As install user, execute the following script to complete the configuration.
1. /u01/app/12.1.0/grid/cfgtoollogs/configToolAllCommands RESPONSE_FILE=<response_file>

        Note:
        1. This script must be run on the same host from where installer was run.
        2. This script needs a small password properties file for configuration assistants that require passwords (refer to install guide documentatio

Oracle Installer Exit Code: 6
starting orainstRoot.sh ...
No orainstRoot.sh

If I copy the orainstRoot.sh file in mid script I then get....

The execution of the script is complete.
... orainstRoot.sh done
starting root.sh ...
Check /u01/app/12.1.0/grid/install/root_uk1ltvapmal001_2019-11-05_08-39-22.log for the output of root script
... root.sh done
starting roothas.pl ...
Using configuration parameter file: ./crsconfig_params
2019/11/05 08:39:23 CLSRSC-350: Cannot configure two CRS instances on the same cluster

2019/11/05 08:39:23 CLSRSC-352: CRS is already configured on this node for the CRS home location /u01/app/12.1.0/grid

... Problem running roothas.pl

Fresh install failed.. deleting /home/oracle/install, /home/oracle/Aveksa_System.cfg and /home/oracle/setDeployEnv.sh as part of cleanup.
Step failed! See /tmp/aveksa-install.log for more information.

thoughts?

Ian Staines

Apr 1, 2020 6:37 PM

Correct Answer

This issue is documented in the following KB article

000032829 - RSA Identity Governance and Lifecycle installation fails with the error: Problem running roothas.pl

See the reply in context

No one else had this question

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Lincoln Psaila Nov 5, 2019 5:04 AM

Additional info

Perform the following commands and look for running processes:

ps -ef | grep ora

ps -ef | grep u01

The second process status will likely return this entry from ps:

oracle 15170 1 0 May28 ? 00:02:24 /u01/app/11.2.0/grid/bin/ohasd.bin reboot

The presence of this process is what is causing roothas.pl to fail. The installation is attempting to start this same process again and since it is already running, there is a conflict.
Go to the grid install directory and de-configure these processes:

cd /u01/app/12.1.0/grid/crs/install

./roothas.pl -force –deconfig

this allows riihas.pl to contine...however I now have further problems which I shall post shortly

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Lincoln Psaila Nov 5, 2019 5:22 AM

Install continues unitl here:

=============================================================================

Tue Nov 5 10:16:24 GMT 2019
=============================================================================
***                                                                       ***
***                                                                       ***
***   WARNING !!!!   Database AVDB will be DELETED !!!             ***
***                                                                       ***
***   Enter ^C with 10 seconds to cancel . . .                            ***
***                                                                       ***
***                                                                       ***
=============================================================================

Tue Nov 5 10:16:34 GMT 2019
=============================================================================
Deleting the AVDB database . . .

The database "AVDB" could not be started. Check the existence of the database.
=============================================================================
Force database down . . .

Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

No DB Template Name specified -- using default AVDBFS-custom.dbt

Tue Nov 05 10:16:51 GMT 2019
=============================================================================
Creating the AVDB database . . .

Look at the log file "/u01/app/oracle/cfgtoollogs/dbca/AVDB.log" for further details.
Error creating the database instance
Tue Nov 5 10:17:06 GMT 2019
Done !
=============================================================================

[Tue Nov 5 10:17:06 GMT 2019] Completed Create AVDB Tue Nov 5 10:17:06 GMT 2019

--------------------------------------------------------------------------
[Tue Nov 5 10:17:06 GMT 2019] Checking database connections...
Checking database...
Validated oracle configured to SID: AVDB
Failed to connect to the database
ERROR: Unable to connect to the database; aborting installation
Use "sudo /tmp/aveksa/staging/deploy/configure.sh" to repeat the configuration questions.
Use "sudo /tmp/aveksa/staging/deploy/install.sh" to retry the installation.

--------------

The contents of

/u01/app/oracle/cfgtoollogs/dbca/AVDB.log =

The Oracle system identifier(SID) "AVDB" already exists. Specify another SID.

/u01/ has enough space. Required space is 6515 MB , available space is 62174 MB.
File Validations Successful.

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Ian Staines

@ Lincoln Psaila on Nov 5, 2019 6:51 PM

Can you give some background on what type of installation you are attempting?

Is this a hardware or software appliance, is this a physical machine or vmware or AWS, is this an OVA install, is this a remote or local database?

The Oracle installer has very specific requirements and you cannot take any shortcuts with regards to the requirements. If you are installing Oracle through the RSA IG&L installer we try and isolate you from the obscure failures that may occur during the Oracle phase but the requirements are just as strict. You cannot skip any steps.

For example if the requirements say you need to setup DNS it means you need to setup DNS, not setup a hosts file to emulate DNS.

Actions

Lincoln Psaila @ Ian Staines on Nov 6, 2019 5:54 AM

Hi Ian

Got it to work by running ./roothas.pl -force –deconfig

and then running uninstall and starting clean sheet

It is a software bundle install btw

1 person found this helpful

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5 Replies

Lincoln Psaila Nov 5, 2019 5:04 AM
Mark Correct
Correct Answer
Additional info
1. Perform the following commands and look for running processes:
ps -ef | grep ora
ps -ef | grep u01
1. The second process status will likely return this entry from ps:
oracle 15170 1 0 May28 ? 00:02:24 /u01/app/11.2.0/grid/bin/ohasd.bin reboot
1. The presence of this process is what is causing roothas.pl to fail. The installation is attempting to start this same process again and since it is already running, there is a conflict.
2. Go to the grid install directory and de-configure these processes:
cd /u01/app/12.1.0/grid/crs/install
./roothas.pl -force –deconfig

this allows riihas.pl to contine...however I now have further problems which I shall post shortly
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Lincoln Psaila Nov 5, 2019 5:22 AM
Mark Correct
Correct Answer
Install continues unitl here:
=============================================================================
Tue Nov 5 10:16:24 GMT 2019
=============================================================================
***                                                                       ***
***                                                                       ***
***   WARNING !!!!   Database AVDB will be DELETED !!!             ***
***                                                                       ***
***   Enter ^C with 10 seconds to cancel . . .                            ***
***                                                                       ***
***                                                                       ***
=============================================================================
Tue Nov 5 10:16:34 GMT 2019
=============================================================================
Deleting the AVDB database . . .
The database "AVDB" could not be started. Check the existence of the database.
=============================================================================
Force database down . . .
Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

No DB Template Name specified -- using default AVDBFS-custom.dbt
Tue Nov 05 10:16:51 GMT 2019
=============================================================================
Creating the AVDB database . . .
Look at the log file "/u01/app/oracle/cfgtoollogs/dbca/AVDB.log" for further details.
Error creating the database instance
Tue Nov 5 10:17:06 GMT 2019
Done !
=============================================================================
[Tue Nov 5 10:17:06 GMT 2019] Completed Create AVDB Tue Nov 5 10:17:06 GMT 2019
--------------------------------------------------------------------------
[Tue Nov 5 10:17:06 GMT 2019] Checking database connections...
Checking database...
Validated oracle configured to SID: AVDB
Failed to connect to the database
ERROR: Unable to connect to the database; aborting installation
Use "sudo /tmp/aveksa/staging/deploy/configure.sh" to repeat the configuration questions.
Use "sudo /tmp/aveksa/staging/deploy/install.sh" to retry the installation.

--------------
The contents of

/u01/app/oracle/cfgtoollogs/dbca/AVDB.log =

The Oracle system identifier(SID) "AVDB" already exists. Specify another SID.
/u01/ has enough space. Required space is 6515 MB , available space is 62174 MB.
File Validations Successful.
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- Ian Staines @ Lincoln Psaila on Nov 5, 2019 6:51 PM
  Mark Correct
  Correct Answer
  Can you give some background on what type of installation you are attempting?
  
  Is this a hardware or software appliance, is this a physical machine or vmware or AWS, is this an OVA install, is this a remote or local database?
  
  The Oracle installer has very specific requirements and you cannot take any shortcuts with regards to the requirements. If you are installing Oracle through the RSA IG&L installer we try and isolate you from the obscure failures that may occur during the Oracle phase but the requirements are just as strict. You cannot skip any steps.
  
  For example if the requirements say you need to setup DNS it means you need to setup DNS, not setup a hosts file to emulate DNS.
  Like • Show 0 Likes0
  Actions
  - Lincoln Psaila @ Ian Staines on Nov 6, 2019 5:54 AM
    Mark Correct
    Correct Answer
    Hi Ian
    
    Got it to work by running ./roothas.pl -force –deconfig
    and then running uninstall and starting clean sheet
    
    It is a software bundle install btw
    1 person found this helpful
    Like • Show 0 Likes0
    Actions
    - Ian Staines @ Lincoln Psaila on Apr 1, 2020 6:37 PM
      Unmark Correct
      Correct Answer
      This issue is documented in the following KB article
      
      000032829 - RSA Identity Governance and Lifecycle installation fails with the error: Problem running roothas.pl
      Like • Show 0 Likes0
      Actions

Building Aveksa 7.1 on Redhat

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