User doesn't remember the PIN which was system generated.
is there anyway to recover the PIN?
RSA Authentication Manager stores the PIN in an encrypted state and there is no method to view or recover the PINs stored in the authentication manager database
Just Clear the PIN which puts token in New PIN mode and next time user authenticates they will either get a new System generated PIN or will be allowed to create their own based on Policy.
Since they do not remember their PIN there really is no need to find out what it was, and that would be a security weakness.
Retrieving data ...