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RSA L&G 7 Virtual Appliance re-installation steps

Question asked by Lakshman Varadharajan on Nov 15, 2019
Latest reply on Nov 18, 2019 by Mostafa Helmy

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RSA L&G version 7.1

Environment

Server : Virtual appliance setup using the .ova file

DB : Remote Database.

We had deployed .ova file and was running RSA 7.1 version. Now i wanted to do re-installation which i tried by running ./unistall.sh

and then trying to run the ./install.sh (from the aveksa binary which i downloaded form RSA link.) and the result i got was 'Installation was complete', but there was no prompt showed to enter any details. e.g. it did not asked about the Remote DB connection details etc.

So what is the process if i need to do re installation ? Any help me with the steps would be really appreciated.

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Ian Staines Nov 15, 2019 6:38 PM
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I am waiting for someone else to step in with a formal response.

It was my understanding that the intention of the OVA was that these types of deployments were to be considered expendable, and that if a new instance was required a new OVA would be deployed.
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- Mostafa Helmy @ Ian Staines on Nov 16, 2019 6:46 PM
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  Agree with Ian, with the OVA installation you should just delete the VM and create a new one using the OVA. Is there any particular reason why you want to keep the VM but reinstall the application?
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Lakshman Varadharajan Nov 18, 2019 10:50 AM
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We don't have control over the ESXi. The IT team only be able to setup the VM. Then e can use the installed VM to install,patch or re-install. I wonder how we can just do just the re-installation without going through all these hassles.
I thought, the basic OS and the initial install was done via the .ova file and then we can manage the application like app installed in regular OS.
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- Mostafa Helmy @ Lakshman Varadharajan on Nov 18, 2019 11:49 AM
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  In that case I would suggest opening a support case with RSA support to help find out why the install/uninstall is failing. I am also under the impression that the OVA, once deployed, is just similar to the Software bundle with remote database installation.
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RSA L&G 7 Virtual Appliance re-installation steps

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