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account template in 7.1.1P03

Question asked by Markus Calmius on Nov 28, 2019
Latest reply on Nov 28, 2019 by Sean Miller

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Hi,

can anyone describe the difference between these settings?

Left 7.1.1P03

Right 7.1.1P02

Never and No are these the exact same meaning?

Reason for the question is that we exported from p02 but couldn't import in p03 for the applications that do not require account.

Clicking Help on p03 "Entitlements Require Account — Select Yes to specify that all request for this entitlement must be granted via an account and that a request item to create the account is automatically included in the change request for the entitlement grant; otherwise, select No."

Sean Miller

Nov 28, 2019 4:05 PM

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Agreed. I have created ACM-102475 to track the need to document this change in behaviour.

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Mostafa Helmy Nov 28, 2019 12:14 PM
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By checking internally, seems that this was introduced with ACM-99913. Entitlements Require Account will now have three values: Always, Sometimes or Never to handle how the change requests will be created in cases where the user has no or one or more than one account in a specific application. The two types of changes are either:
User Changes, where RSA IGL would not care how the user gets/loses the requested access (through which accounts) as long as they eventually do get/lose the requested access.
Account Changes, where RSA IGL would specify on the change request which exact account is to get/lose the requested access.

I believe now it will behave as follows:
If set to Always, then the changes will always be Account Changes.
If set to Sometimes and the User has at least one or more accounts within the application, then the changes will be Account Changes.
Otherwise (Never or Sometimes but the user does not have an account within the application), the changes will be User Changes.

Perhaps Sean Miller or Timothy Bremer can confirm my explanation above. I also agree that the help pages seem to have not been updated accordingly.
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- Ian Staines @ Mostafa Helmy on Nov 28, 2019 3:08 PM
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  This should have been documented. I will ensure a doc bug is raised for this.
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  - Sean Miller @ Ian Staines on Nov 28, 2019 4:05 PM
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    Agreed. I have created ACM-102475 to track the need to document this change in behaviour.
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Importing Business Source to IGL 7.1.1 P03 - entsRequireAccountStr

account template in 7.1.1P03

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